Our Privacy Policy

Effective Date: 1 October 2025


iHeart Drag Brunch (“IHDB,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you attend our events, purchase tickets, visit our website, or otherwise interact with us.

1. Information We Collect

  • Contact Information: Name, email address, phone number, billing/shipping address.

  • Reservation & Ticketing Information: Party/group names, ticket class (Legendary Queen, Pageant Queen, Club Queen, Showgirl), number of attendees, seating preferences, attendance records.

  • Payment Information: Transaction details processed securely by our third-party payment processors (we do not store your full payment card details).

  • Communications: Emails, messages, or other communications you send to us.

  • Website & Analytics Data: IP address, browser type, device identifiers, cookie data, and usage information collected through cookies, pixels, and analytics tools.

2. How We Use Your Information

  • Process reservations, ticket sales, and event attendance.

  • Communicate with you regarding your booking, upcoming performances, promotions, and updates.

  • Manage guest and party records in our CRM system.

  • Improve our events, website, and marketing strategies.

  • Comply with legal obligations, dispute resolution, and enforcement of agreements.

3. How We Share Your Information

  • Service Providers: Third-party vendors such as HubSpot (CRM), payment processors, email marketing platforms, and web hosting providers.

  • Event Venues & Partners: For seating arrangements, access control, or co-hosted experiences.

  • Legal Authorities: When required by law, regulation, or legal process.

  • Business Transfers: In connection with a merger, acquisition, restructuring, or sale of assets.

4. Cookies & Tracking Technologies

  • Enable functionality (e.g., ticket checkout, session management).

  • Measure site traffic and performance (analytics).

  • Deliver relevant advertising and promotions.

5. Data Retention

  • Provide services you requested.

  • Comply with legal, tax, and accounting obligations.

  • Maintain historical reservation and attendance records.

6. Your Rights (General)

  • Access, correct, or delete your personal data.

  • Opt-out of marketing communications at any time.

  • Request restriction of processing or portability of your data.

  • Object to certain processing activities.

7. Security Measures

  • We implement appropriate technical and organizational safeguards to protect personal data against unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the Internet or storage system is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

  • Our events and website are not directed to individuals under the age of 16, and we do not knowingly collect personal data from minors without parental consent.

9. California Privacy Rights (CCPA/CPRA)

  • Right to Know: Request details about the categories and specific pieces of personal information we have collected about you in the last 12 months, the sources of that information, our business purpose for collecting it, and the categories of third parties with whom it is shared.

  • Right to Delete: Request deletion of your personal information, subject to certain exceptions (such as legal compliance or security).

  • Right to Opt-Out of Sale/Sharing: We do not sell your personal information. However, you may opt-out of data sharing for cross-context behavioral advertising.

  • Right to Correct: Request that we correct inaccurate personal information.

  • Right to Limit Sensitive Data Use: Limit the use of sensitive personal information to what is reasonably necessary.

  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

10. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time. Changes will be posted with a revised “Effective Date.” We encourage you to review this policy periodically.

11. Contact Us

  •  iHeart Drag Brunch (IHDB)

  • • Email: service@iheartdragbrunch.com

  • • Phone: [Insert Contact Number]

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